Reply to Feedback for in-home daycare

Just remember YOU are the parent and make the decisions for your child. You are paying for a service and have specific guidance and expectations that are set. The owner seems perfectly capable of following your desired routine, so I certainly don’t think you are out of line to be frustrated. That would bother me too, because as a working mom it isn’t easy already, then when needing to deal with a baby that is fussy or acting up bc the schedule wasn’t followed just makes it that much harder with the limited time we do have with our babies. I would have an honest conversation with the owner and let her know you love her service but are having some issues as you stated. Try to remove emotion from it (eve though it is an emotional topic), and make it about the service you are paying for and require of them. They are likely having the same behavior from the caregiver with other kids too. It isn’t your child clearly, since they are fine otherwise under the owners care. It is in the owners best interest to know what is going on too, so they don’t potentially lose their customers due to folks who will find alternate care and not discuss the issues. It is ok to state your expectations for a service you are paying for and get the consistent care you need for your child