I need some advice from fellow parents. My daughter is in kindergarten. She got punched by another classmate in the face and end up with a very bloody nose. According to the teachers, there was quite a lot of blood spilled on her clothes and floor. We met with the principal but there doesn’t seem to be any clear preventive measures put in place to avoid future incidents. I was told there were past "incidents/issues" from the other child and there is already an aid placed inside the class well before this incident happened. The parents of the other child are not willing to even get in contact with us, for whatever reason. The school doesn't seem to be taking any preventive measures proactively. How should this kind of issue be handled by the school? What can we do as parents? We are concerned because this is not just a one-off event. It is not even a second/third event. I am worried there will be further incidents that could result in a worse situation in the future. Any advice?