Been sending our son here since August, 2014. He has learned so much from the staff and other students. I thoroughly enjoy that the facility does not have TVs to "babysit" the kids. The staff always are proactive in communicating development and issues seen. They clean up daily so the toys don't sit filthy for long. There are a fair amount of corporate level issues to deal with, but I would rather know there are norms and regulations in place and enforced then a fly-by-the-seat-of-your-pants program. I am all for my child expanding his ability to self-soothe, self entertain and grow with others... I don't want a totally unstructured program for him though. This facility offers structure and schedules that help a young child grow and develop. Without forcing a child into nap time at a set time, etc. There are some things I wish they would do that I want done as a parent, that they can't do (eg turn lights down for naps, let them cry it out a little at nap time, etc), but I understand the corporate rules inhibit this. I don't want my child afraid of the dark or needing attention just because he is even slightly awake. He deals with our rules well at home though, so this peeve is a minor one - certainly not a peeve worth knocking down a Star on the rating. We looked at three different "corporate" type of facilities and two "mom&pop;" shop type of facilities. We opted for this facility and couldn't be happier.