We had had not so good experiences at two other childcare centers before going to Ladybug & Friends West Loop so we were anxious. Ladybug & Friends in the West Loop was Great! Our son is now moving on to kindergarten. We learned another family has also been Very Happy with Ladybug & Friends WL, after having sent their child to two previous childcare centers (also with not so good experiences). The director Ariana was easy going, effective, and simply communicated the facts from the beginning. The learning was definitely play-based and hands-on, unlike other places that wanted young toddlers to sit at a table for extended periods of time and “work” or gave them workbooks to do. We loved his first teacher Ms. Vanessa! Who is now an assistant director at the Lincoln Jersey location on the north side. His last teacher Ms. Elvira was newer to the center and was great! She was focused on the kids’ milestones and communicated our child’s abilities quickly. Overall, the staff was caring and treated the kids as kids so they could learn easily while having fun! This was an amazing experience as we were very comfortable dropping our son off every day. I would definitely use Ladybug & Friends WL again. Ms. Ariana does a fantastic job of hiring good people who create a nurturing environment!