Dear Don Hashagan, I am writing to let you know how extremely happy I am with Kindercare and how much I want to express my most sincere gratitude to my son's 4 teachers and the Director at the Macedonia center (301683). I hope I am not too late. We moved last week and our teacher appreciation week information was packed and lost in the shuffle of Nicky's things. As I'm unpacking things now I see the date was yesterday. My husband and I have been married for 10 years and when Nicholas came along last year our world was turned upside down. We were so happy to finally become parents!! After a long search we first chose different daycare center for him but very quickly we became uneasy and concerned with his care. We received inconsistent reports and rarely a full daily report of his meals or what he did during the day. There was always someone new there taking care of him each day when I dropped him off. People I've never met before. And when we picked him up they couldn't tell us anything specifically about his day. When my husband brought him home throwing up repeatedly one day and I couldn't find anyone who might know why or who last fed him, we decided that was it. He never returned. It was so scary being a first time mom and having to trust like that and he was only 7 weeks old!! Luckily I was able to get some time off work to conduct another search and after meeting Ms. Regina the infant1 teacher at the Macedonia Kindercare we immediately felt comfortable and after a second meeting we decided to take him here. It took a couple weeks to get rid of that uneasy feeling, I can't lie, but Ms. Regina, Sr. Pam and Ms. Laureen were there every single day. They updated me on Nicholas' progress when I dropped him off in the mornings and they updated my husband every single night when he picked him up. We always receive lots and lots of advice from Ms. Regina when we ask for it. She is has been a lifesaver to us. With my husband and my families being distant and not a lot of friends with infants to ask questions, she is a comfort and a help and an amazing resource. I don't know what we would've done last year with out her!!!! We mean this in all sincerity. Now that Nicholas has just turned one (3/28) he's graduated to the Infant2 room with Ms. Jasmine and he is loving it!! He's been there now one month. He gets to play with older kids and more age appropriate toys. He gets to sit on a little chair at a table with other kids and eat his meals. He receives more one on one time with Ms. Jasmine. To me personally, he's seems to have become so much happier since he's been in her care. He's in a crazy good mood when he comes home. He's more independent, louder, and attempting more things on his own. He's even starting to walk now. I realize this is normal age progressive stuff, but I really believe Ms Jasmine and the new environment has made it easier for him to grow. I just hope that I am not too late to express my appreciate for these 4 great teachers! And Ms. Brandi! She is an amazing Director. Not only in how much she loves Nicholas, but I can see how she loves every child. She knows them all by name and is just so kind and generous with her time. She's very easy to talk to. While it is hard to hear "you need a doctors note" or "you have to pick up your son he has a fever, etc"... knowing we both work, she's very empathetic and understanding. I realize she has a difficult job, but she does it very well! These teachers mean the world to me and my husband!! Thanks again, Rebecca and Brian Ruvolo, parent's of Nicholas Ruvolo (Infant2)

Good morning, Hope this email finds you well. It is wonderful that next week is Teacher Appreciation Week as I truly appreciate the caring staff at the Macedonia, OH KinderCare Learning Center. My oldest daughter, Julia, was enrolled in this facility from age 2.5 – 9. During her time at KinderCare, she received the best care and, I believe, the best education to help her be successful in school. She is a star student in the Nordonia School District and so much of this is because of the care and learning she received at this facility. Because of her exceptional experience at this location, I knew when our little one, Jane Walsh, was born that this is where she needed to be for care. Jane has attended KinderCare from the age of 12 weeks old. Sister Pam was a wonderful caretaker in the infant room. Her pleasant demeanor, fun sense of humor, and caring touch helped Jane (and me!) during this transition period. Leaving your infant under another’s care is so difficult, but Sister Pam was always prepared to fill me in on everything Jane did that day. She was always holding babies, feeding babies, smiling and singing to the babies. It made me feel confident I made the right decision for care. Jane transitioned to the Toddler and Discovery Preschool classrooms and continued to blossom. A brief portion of her time was spent with Lawanda and the majority of her day was spent with Tawanda. Both were always very kind to Jane and she looked forward to attending “school” every day. Tawanda made some extra efforts with Jane, sending home worksheets to help Jane with her fine motor skills. She always had a nice story to share about Jane’s day as well. Lawanda was often reading to Jane – Jane’s favorite activity – so I appreciated this very much. Jane really grew up in their room. I am so appreciative of their care. Jane just turned three in early March 2014. She recently transitioned to the Preschool room. Miss Chenai and Ms. Val have made her feel so welcomed. Ms. Val was a favorite staff member of my daughter, Julia, so it’s wonderful that she is also there to support Jane. Jane is very excited to be with the “big kids” and has transitioned well. Jane is enrolled in the weekly music class and enjoys her time with Cheryl very much. Jane also enjoys teaching me the new songs she learns in class. Additionally, Brandi and Esther both excellent. I’ve known Esther for years and I’m so glad she remains at the Center. She is just the nicest person you could ever hope to know. Brandi’s arrival and management has been great as well. I appreciate her communications and, from my perspective, there seems to be more organization with the administrative requirements of the center. She is also super-sweet. So, the fun part – As clearly stated above, I know the staff in this building cares so much for the children in attendance. They don’t just watch the kids like a babysitter, they are teaching them social and educational skills that will benefit them as they enter school. Yesterday evening, I asked Jane to sit down and sign a Mother’s Day card for her grandmother. I fully expected her to draw some lines or little scribbles. I left her to her task and came back to find she had drawn a heart and written her name. No guidance from me – just sat quietly and signed the card. I nearly fell over. For an early age 3 child to do this without supervision or repeated instruction – it was amazing! I absolutely, 100% credit this to your staff at KinderCare Macedonia, OH. I was super impressed and Jane was so proud of herself. The picture of her accomplishment is attached. Your team is amazing! I know there are additional staff members that engage directly and indirectly with Jane each day. Please know I am thankful for their care of my daughter. She is precious to me and it means so much that she is precious to them as well. Thank you, Jennifer Walsh