Building relationships is a process that doesn’t always come easy and/or natural for some people. For some individuals, building a relationship or even maintaining a relationship requires a lot of effort. For the staff at KinderCare (Owen Drive, Fayetteville NC) having a relationship is a natural process for these ladies. The affection, warmth, genuineness, and laughter these ladies give to the children as well as the parents is beyond the call of duty. I am the proud, first time mother to a beautiful boy (13 months old) name Karson. When my husband and I first started out looking for daycares, I knew in my heart and mind what a daycare would have to provide for me to be okay to return to work. By the grace of God, my son didn’t start daycare until he was five months old. He was kept by my mother. When I was carrying my son, one of my girlfriends told me about KinderCare. I visited the learning center with her and was very please by the activities (finger-painting at five months old, planting flowers, etc.) and smiles that the staff gave to the children and parents. Unfortunately, I didn’t feel my husband and I could afford the learning center, so I went with another daycare that was owned and operated by the hospital where I was going to be working. I had always heard positive words about the facility. However, this wasn’t my experience. I often felt the “seasoned” ladies in my son’s class would attempt to challenge me (especially because I was a first time mom). This was not going to continue. I quickly removed him and prayed to God that he would work something out for my family. I contacted Ms. Brandy to see if KinderCare still had slots for my son. I didn’t know how I was going to pay for his care, but I KNEW it was going to happen. Ms. Brandy put me into contact with one of her contacts from NACCRRA who confirmed that my family was eligible to receive financial assistance due to my husband working for the federal government. My girlfriend originally told me about the same program. However, when I called an individual told me we were not eligible for the program because he wasn’t an active duty soldier. Ms. Brandy’s contact confirmed otherwise. What we had gone through at the other facility, building trust again was a huge issue for me. They never hurt my child; however, I felt they didn’t nurture our son. So when we started at KinderCare, I frequently called (literally every hour) and visited (literally twice a day), I never once felt as though I was getting on anyone’s nerves. I asked the same questions several times, and was always reassured with a call, email or just letting me hear my baby babble in the back ground. This is what I needed to ensure he was getting what he needed. This was love and affection I insisted our son have in the course of eight hours of not being with his parents. The ladies never talked down to me, worked with me on milestones (eating, bottle feeding, sleeping, etc.) with no judgment or pressure. All of which is needed when you already feel overwhelmed and lacked trust in anyone who is not the caregiver. Ms. Maria (infant room), Ms. Ryan, Ms. Yadi, Ms. Crystal, Ms. Brandy, and Ms. Tammy are all the women who have contributed to my son’s growth and happiness. I feel in my heart these women love our son, who is the center of our world. It is with great ease and pleasure that I share that our son attends KinderCare on Owen Drive. I am grateful for these women and certainly hope they are rewarded on more than one occasion to let them know that the Green Family appreciates that EXTRA TLC they give me and our son. May God Bless!!!

I just wanted to take a moment to tell you all how much we appreciate everything you do for our family. We first came to KinderCare when our oldest daughter, Brenna, was 1. We now have three daughters enrolled in KinderCare and could not think of a better place for our children to spend their days. I love that the program curriculum promotes education even at the infant level. I also love that when we walk in to drop our girls off or pick them up, everyone (teachers, aides and supervisors) know my family on a personal level even if my child is not under their direct care. Brenna is currently in the Prekindergarten classroom. I love reading the stories that the class makes together and that she has a journal that she writes in regularly. But what I love the most about Ms. Agnes' class is that Brenna comes home every day telling us what new and exciting things she has learned that day from dinosaurs to tools/machines. I have no doubt that Ms. Agnes will prepare Brenna for Kindergarten next year. Mackenna is currently in the Discovery Preschool classroom. Mackenna has grown and matured and learned so much over the past year with Ms. Diann and Ms. Ellen. Mackenna can be a very dramatic and strong-willed little girl. It is reassuring to see how patient they are with her while at the same time teaching her respect and manners. I know that as she transitions to Ms. Ryan's preschool class, these ideals will continue to be developed. Ashlyn is currently in the transition between the Infant and Toddler classrooms. While in the Infant room, Ashlyn grew attached to Ms. Maria and Ms. Yadi. Luckily, we never had a problem with separation anxiety because she was always so excited to see them! In addition to being a nurturing setting, I loved seeing Ashlyn's personal schedule and all of the different projects from finger painting to growing grass. Although it will be sad to leave the Infant room, I am excited for Ashlyn to transition to the Toddler room. Brenna and Mackenna truly enjoyed their time in the Toddler room with Ms. Crystal. I know that Ashlyn will learn a lot and have a great time with Ms. Crystal and Ms. J. I love that when we walk into each of our girls' classrooms we see samples of their artwork and pictures of each of them along with their classmates smiling and having fun. I love that their teachers take the time to tell me and my husband how the girls' days were and what they did that day. With my husband's ever changing schedule, we are very lucky to have a childcare center that is willing to be flexible and work with our schedule. Since we cannot be with the girls during the day, I could not ask for a better place for them to be. With sincere thanks,

My son Joshua has been attending KinderCare for the past 7 months. As we are new to the state of North Carolina, this is his first daycare experience. He has done very well largely due to the wonderful staff at KinderCare. Ms. Tammy was instrumental in helping me with the application process, and Ms. Brandi met us at the door on our first day. All of my fears were immediately put to rest by the caring and attentive staff and he has adapted so well. Everyone greets us every single day with a smile and all the staff knows my son by name. This personal touch means so much to me and I don't think we could have selected a better day care center for our first experience. Whenever I have a concern, Ms. Brandi has taken ownership of it and corrected it immediately to my utmost satisfaction. She has an open door policy which I have used on many an occasion. She has never made me feel rushed or that my concerns were not taken seriously. As for my son's teachers Ms. Diann and Ms. Ellen, they are absolutely the best! My son loves them and speaks of them even when he is not at school. He has even called their names in his sleep! Both my husband and I have spent several hours volunteering in their classroom and I know for sure, they really care about their kids. This is no act. I applaud their uncanny ability to redirect and nurture their kids at the same time. The hugs and smiles they give have helped to sooth my son many mornings. Most importantly, we have an open line of communication and they have always acted on my concerns as well. As far as teachers go, we hit the jackpot! I never worry about how my son is treated while he is under their care. KinderCare is a great day care center, and I would certainly recommend their services to others. Thank you for opportunity to make this known.