My child has been here since the Younger Toddler class, and has moved up to the Preschool Pathway class. He has been shown love since the beginning! I love getting updates through Procare, so I can feel involved in his day. The teachers are very interactive and attentive and show that they take the time to know my child personally! The front office always greets you when you enter the building with large smiles! They make transitions and raising a child feel easier and smooth. They always are welcome to questions and are happy to talk!

We have been a Primrose Family since October 2008; and it all started because of the saying "you get what you pay for". We have 2 children enrolled at Primrose North Plano; 5 years old and 8 months. We had tried Home Day Cares previously, with both children, and both times ended up badly. With our oldest, neither my husband nor I had a good feeling about her caretaker. Those feelings were justified when he arrived early one day to pick her up and the Caretaker acted very surprised and nervous when she opened the door. She would not immediately allow my husband into the home and asked him why he was there. So by the recommendation of our neighbor, we immediately enrolled our Daughter in Primrose, and have not looked back. Then we decided to try a home day care again with our son for financial reasons. He started there right at 7 weeks of age; and from the beginning, red flags kept popping up about the caretaker. Firstly, after only a week with her, she informed me that she was a recovering alcoholic-sober 5 years. She would tell me very personal and intimate details about her boyfriends or that she would sometimes take a nap when all the children were napping! Then, after only 3 months with her, I received a phone call in the middle of the day from her saying that she was being shut down by Licensing for an investigation of child abuse. As soon as I got off the phone with her, I immediately went into panic mode and burst into tears. I was all the way downtown and my baby was in the hands of a monster. Once I composed myself, I immediately called Primrose where our Daughter had been for the last 4 years. There must have been a Divine intervention because of all days, the Franchise Owner-Kristine Beveridge answered the phone! I told her what was going on and she invited me to come talk to her as soon as I picked up my Son. When I finally arrived at the Home Day Care, I grabbed my Son and asked the Caretaker what had happened. She told me that one of the 2 YO's was smearing jelly all over the table and she "just reacted" and slapped him on the neck. Then she confessed that the incident happened right about the time we had started coming to her, but she was too afraid to tell me. I packed up his things and left as quickly as possible. Kristine Beveridge enrolled him that day and the Nursery Teachers immediately welcomed him with open arms. Since then, he has truly thrived at Primrose, and we finally feel at peace when we drop off our children each day. So when your instincts tell you something is not right with your caretaker, you should pay attention because they're usually right. Go Primrose!!!