My kids attend the KinderCare here in Federal Way, Washington. We have attended two different KinderCare centers over the last two years and have settled in nicely for the last year at the Redondo KinderCare. Over the last 12 months the center has seen quite a bit of turnover in staff, as well as children attending. These changes were quite chaotic, to say the least, both for my kids and for me. But I am happy to say that with Licia and Caitlyn as our Center Director staff, things have improved tremendously. I want to make sure that I emphasize how fantastic several of the KinderCare employees are at this center. Miss Jasmine, Miss Sherri, Miss Danielle, Miss Emily, Miss Tara, Miss Diana and Miss Griselda are some of the amazing women who I am close with at our center. They have done an amazing job of supporting me and my family during an extremely difficult transition in our lives, and they continue to do so. My kids love these women and I do not know what I would have done without them. That being said, I truly believe that with a strong leadership from Licia, the center is better than ever. Licia brings out the best in each one of her staff members and it is very apparent that the whole dynamic of the center has changed for the better. Licia has done an amazing job of cutting down the amount of chaos in the center and has effectively utilized the talented and loving ladies she has so that no matter who is watching my kids, I know that they are receiving the best care possible. Licia and Caitlyn have worked diligently to restructure each aspect of the center's programs and Miss Danielle has been extremely effective in her efforts to streamline the curriculum in the Prekindergarten room so that the kids are calm, and focused on positive activities while learning the valuable lessons of how to develop social skills that will prepare them to be successful in school. Licia has set firm and reasonable expectations for the families she admits into our center, which has improved the atmosphere here tremendously. She is always friendly and ready to help in any way she can. She is open to suggestions and feedback and will honestly and constructively offer feedback to parents when kids are struggling, or if there are new changes that we need to know about. Her door is always open, and I know that. Words cannot express the amount of gratitude I have for these women. They are taking excellent care of the people I love the most, and are enabling me to go out and take care of the things I need to do to build a better life for me and my kids. Thank you EVERYONE! You rock!

My daughter, Vivian, 20 months old, has been going to the Redondo, Washington KinderCare for a few months now and has never been in a daycare before this. She was used to grandma and grandpa taking care of her whole life. Vivian is very, very shy and quiet, and is not used to being around a bunch of other kids. The first couple weeks were terrifying for me. But there was one teacher in particular from day one who I immediately knew Vivian would gravitate to and who immediately put me at ease knowing she would be okay the first day, and that is Ms. Griselda! She has a comforting personality with an inviting voice and always has a smile on her face when we walk in the door. For some childcare workers, babysitting children may be just a job, and they may even dread going in to work, but Ms. Griselda has such a positive attitude and seems to love her job. I just would like her to know that she is VERY MUCH appreciated as putting your precious baby in somebody else's hands is a SCARY thing to do! And just as I suspected, Vivian HAS gravitated to her and now even holds her arms out to her when we walk in the classroom. Thanks again Ms. Griselda for being so good to my baby girl!