I would like to take this opportunity to share with you our wonderful experience with your center. As some of you know, we first started with KC in 2003, when the center was still very new. Our eldest at the time was 18 months old. The staff then was young and energetic. The director was excited about the new center and over the next four years our daughter continued to have very positive experiences. Skip ahead to 2010 when we enrolled our second child, Jamie. We chose KinderCare again because of our first experience and we couldn't be happier! You are all amazing and Jamie is very happy. Understanding that you all have chosen a very difficult field to be in, you all genuinely seem very happy to come to work each day! Suzy has done a fantastic job in building top-notch teaching staff who respect and, I believe, enjoy working under her and Melissa's guidance and leadership. You are smart, motivated, and enthusiastic. The diversity in age, education, experience and ethnicity (our daughters were adopted from China!) are, I believe, an enormous benefit to the children. The growth that has taken place over the past ten years has been magnificent! Suzy and Melissa, in their leadership, have brought so many great qualities to the center. Their enthusiasm is so contagious!! Both are consistently happy and pleasant and greet you with a smile every time. They have a very broad knowledge base and share it with their staff. I get the sincere sense that every teacher at KinderCare genuinely likes and respects Suzy and Melissa. On many occasions I have heard them say how great they are. Again, our children are the beneficiaries of all of this. We also love the way communication has improved at KinderCare. There is a clear and constant flow of information between the school and parents. I know the importance of communication with your child's caregivers and how it can be very comforting to parents. Morning drop off and evening pick ups can be very hectic times of the day so a newsletter, regular emails or a quick conversation in the office can be priceless and just what a parent needs. The genuine love and care that everyone at Kindercare gives the children is immeasurable. When you leave your child for the day in someone else's care, that decision can be very difficult. Everyone at KinderCare makes that decision a little bit easier! Thank you all for being so wonderful and for showing our children so much love and support!!!!