We just pulled our son out from this daycare last week due to neglect, emotional and physical abuse. I do want to mention that when we started him there 10 months ago, it was like a completely different daycare that we loved. We were very impressed with Symone (the director) and Kathleen (a teacher). However, Symone left the daycare a few months ago, and we started seeing dramatic changes in our son as he started to dread going. He would cry every day and beg not to go. He started saying that Ms. Chloe won’t talk to him and she yells at kids. I found out that Ms. Chloe had actually been fired by Symone for how she treated kids. But that Angela, the owner, hired her back once Symone left. One day when I picked up our son, he was just standing in the classroom hysterically crying while two teachers that I hadn’t seen before were sitting against the wall on their phones and could not tell me what had happened or why my son was so upset. From then on, I started logging on to their video app during the day to watch how he was doing. On the morning of October 1st, I watched as Ms. Chloe lined all the kids up, except the little boy in the corner and they went outside. I continued to watch as both the Preschool and Pre-K rooms were completely empty. The boy wandered around the room alone, to the other room and into the lobby for over 15 minutes until another teacher came in from outside to get him. I have attached screen shots that I took because I was so alarmed by this. I continued to watch for days and would notice that they had started combining two of the classrooms and there would be 15 or 17 kids to ONE teacher. I never saw learning activities going on anymore. The TVs were constantly on and the teachers would be on their phones not paying attention to the kids. Last week, I logged on and was watching as Ms. Chloe was making all of the kids lay down (it was in the morning before lunch, so it was not even nap time). I watched as one little boy was laying by the wall with his legs up in the air against the wall. Ms. Chloe charged across the room, grabbed the boy by his ankle, yanked to spin him around and threw his foot/ankle to the ground very aggressively. Since then, we have been made aware that the children no longer do the curricular work they were doing months ago (we suspected this as our son no longer brought home worksheets or art projects), that they eat the same cheap things for lunch all of time, that some of the teachers get hired on before they even pass their background checks and that this daycare center has previously been on probation by the DHHS because some teachers have been physically aggressive with the children, such as slamming them on the floor for “time out”. Angela, the owner does not care about the children, she only cares about getting money. There were a number of times during our 10 months there that we would get overcharged and my husband had to go in and get it corrected. We still love Kathleen and were sad to leave her, but we did not feel that our son was safe with Angela, the owner or the other teachers, especially Chloe.