"I would like to take this opportunity to express how much we appreciate the awesome job you two (Carla K. and Lori) and Carla M. have done in really turning our son's behavior around. Actually, everyone in your facility has been exceptional in working with our son. He came into your care early this year and was very difficult to manage. Your patience and understanding with him has helped him learn how to control his impulses and his emotions. I was so scared when we brought him to KinderCare, thinking that you folks would not be able to teach him to calm down and that it was only a matter of time before we would have to find alternative care for him. In a few short months, through lots of persistence by Carla M. (with support from all of you), she was able to not only mange our son's occasional outbursts but also help teach him how to calm down and not lash out. This has also translated to his home life. He is the sweet boy he was before he started acting out. Even his grandparents have remarked on his improvement. Because you spend more time with him than we do, the credit for this change needs to be recognized by the efforts of the staff at KinderCare. We are tickled with the job you have done. Everyone there has been so helpful and supportive and never once made us feel like we were failing as parents. From speaking with the staff, everyone reassured us that we all would get through this tough time. Now that it is time for our son to move on, I feel more confident that he will be able to take these skills he has learned and use them in his new school. I just hope that the staff in his new school are as awesome as you guys have been. And for the record, if we hadn't have moved so far away, I think we would have kept him with you guys, since you have done such a great job."